An Experiment in Globalization: Results

First off, Apple did get back to me within the time frame that they promise. (I was in New York on business part of this week and last, thus the lack of blogging.) So far, so good.

But I can’t say I’m satisfied with the results. Instead of finding a way for me to acquire music from iTunes, they replied:

Currently, iTunes Music Store Gift Certificates can only be redeemed in the country where they are purchased. It is not possible to send an iTunes Music Store Gift Certificate to a recipient in another country.

Because of this, the order was canceled and a refund was issued in the amount of $[foo] to the sender’s credit card. This credit should post to the their account within 3-5 business days of [date]. We apologize for any inconvenience.

Upshot is no tunes for me, no money for Apple, or the artists, or anyone else interested in making some euro cents from legal downloads of music. (I suppose I could log onto iTunes US whenever I happen to be in the States; how’s that for convenience?) Market failure, thy name is copyright lawyers.