Nowadays, people’s lives often take them far from the land of their birth, right? And the internet is supposed to be able to help diminish the problems arising from distance, yes? We will see if Apple and iTunes are up to the challenge.
Dear Sir or Madam,
My sister, who lives in the United States, sent me an iTunes gift certificate for my birthday. I would like to use it to purchase music. Your software tells me that I cannot use this gift certificate for iTunes Germany. It also tells me that I cannot sign on to the iTunes store for the United States, where the certificate was purchased.
How can I use this gift certificate to purchase music?
The FAQ says to expect an answer within 24 hours. I will keep you all posted.
Superfast Update: The “thank you” page says that they will be in contact within 72 hours. This is not an auspicious start.